Refund Policy
At BodyContour Pro, customer satisfaction is our priority. Please read our refund policy carefully.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
Items that show signs of use, damage, or are missing original components may not be eligible for a refund.
Non-Returnable Items
Certain items are non-returnable for hygiene and safety reasons, unless they arrive damaged or defective.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original method of payment within a few business days.
Late or Missing Refunds
If you haven’t received a refund yet, please check with your bank or payment provider, as processing times may vary.
Exchanges
We only replace items if they are defective or damaged.
If you need to exchange an item, please contact us first.
Shipping Costs
Shipping costs are non-refundable unless the item is defective or damaged upon arrival.
Customers are responsible for return shipping costs unless otherwise stated.
How to Request a Return
To request a return or refund, please contact us at:
Include your order number and a brief explanation of the issue so we can assist you as quickly as possible.